Heating & Plumbing Engineers, Inc.

Jul 2022

On a Sunday I had a very loud noise from my furnace. Being a weekend you hate to call a service person, but you never know if the problem is going to get worse if you wait, so I called HPE. Matthew arrived very soon and at first the noise didn't appear. But after we waited for a bit the noise started up. Matthew knew right away the problem and said Monday he would look into a replacement part. By Monday morning he had the part located and scheduled an appointment for the replacment. GREAT service.

Nov 2021

Another update: Leaving all my reviews to show the trail, but eventually they did fix my water heater. The guy they sent was very kind and pleasant. I am grateful that it was fixed even though I had a migraine in the process. I would still call them again as the on-call guy did fix it and was a nice person.I had my water heater fixed 8/30/21, and it already stopped working. Trying to call them about this is impossible. They do not answer the phone if they know someone with a problem needs them. They also sent me a bill that should have gone to my landlord when he disputed their charges to his credit card, and they included his credit card information. Seriously, they...read full review

Jun 2019

Thank you to the Team at Heating & Plumbing Engineers! My water heater stopped working and within hours of contacting HPE I had hot water again! Their customer service department was courteous and got Robert out to my house within an hour. Once he was onsite it took less than 20 minutes to diagnose the problem, replace the part and get the hot water heater running again. If you need anything heating and plumbing in Colorado Springs, give them a call. Thank you again!