Reviews for Geek Squad

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Jun 2024
Geek Squad, the tech support service offered by Best Buy, receives mixed reviews. While the in-store customer service is praised as excellent, the phone support is described as poor in English proficiency. Overall, the delivery and installation services for electronics such as refrigerators and stereos are commended as efficient and satisfactory.

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From Geek Squad

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.