UCHealth Primary Care - Dublin

Craig Loerzel is our sons pediatrician at this primary care, and he is the absolute best. We have Medicaid, and UCHealth is so horrible about patients with Medicaid, but Dr. Loerzel was really understanding and took us as a new patient which was amazing. He is very straightforward, always makes time to answer our questions, and is very fun with our son!
UCHealth is not the best, and if it weren't for doctors like Dr. Loerzel we probably wouldn't be using UCHealth. He (and many other doctors) are why we stay loyal to UCHealth.

I am writing this review to express my dissatisfaction with the service I received at the UCHealth doctors office on Dublin. I had an appointment scheduled, but when I arrived, the front desk staff told me that they had no record of my booking and that I would have to wait for at least an hour. They were rude, dismissive and unprofessional. They did not apologize for the inconvenience or offer any explanation. I felt like they did not care about me or my health. I ended up leaving without seeing the doctor, wasting my time and money. This is unacceptable and I will not be returning to this office again. I do not recommend this place to anyone who values their time and... read full review

I agree with so many of the reviews that the providers at this clinic are good, but the UCHealth takeover has been a nightmare. We have had so much trouble with billing (their radiology in house department bills as a hospital instead of an outpatient clinic) and referrals (WHYYYYY does it take so long) and wait times to see doctors we have been going to for years. We will stay to see our providers, but plan on speaking to them at next visits about who they recommend outside this office from now on. As a medical provider myself it is very clear to see the effects a corporate takeover have done to this once well run office. It is sad to see a private practice decline like... read full review