Brand Source Appliance Repair & Service

Another garbage phone answering service

They told me it would be 3-5 days to get a part to repair my washer, they did not tell me it would take 10 days to get approval from the warranty company before they could even order the pat. now they are telling me it will be another 7-10 days before they receive the part. I have been without my washer for 3 weeks and they keep giving me the run around. the only reason I am working with them is because of the warranty. DO NOT use if you can avoid it. use someone who will give you prompt quick service. not a month of phone calls and nothing actually accomplished to fix your appliance.

David Gars has refused to give us an email saying why they kept a broken piece of appliance to turn into whirlpool for warranty. We have been dealing with this for 6 months and we can't even get a call back!!! Go any where but here!!