Pretty Flawless Aesthetics

Sep 2022

As an advanced-practice nurse, my expectations are very high and I can’t speak highly enough about the Quality of care and precision that Kathy provides with her services! She is very professional, listens well to what my goals are, and is a solid clinician! I had her micro blade my brows, and holy “game-changer”!! Love them, and will certainly be going back! ?

Apr 2022

I do not recommend someone to give this business a try. Here is why, I found this service on Groupon and decided to buy and book around May of 2021. I believe the Groupon came with a consultation, an initial microbladding session, and a touch up. The consultation went well and I was able to schedule my microbladding session. At the initial microbladding session in June we discussed when to return for the touch up. Due to my wedding, which I informed her at my consultation (which was why I was interested in the service) I could not come in for the touch up as soon as suggested . She said that would be okay and that I could come when I returned. On July 27th I texted her about scheduling the included touch up session website. She ended up booking me for August 4th at 4pm On august 4th at 3:28pm, she sends me a text saying "Hi there- I am running a little behind. Do you mind if we start at 4pm?" I found it strange because the appointment was already set for 4, but I thought maybe it was a typo and she meant 5. It didn't matter Because I was already parked in the parking lot. I responded with "that works" immediately after I received her text. About 25 minutes later, at 4:07pm, I texted her, "I'm in the lobby. I couldn't remember if I had to wait in my car or not". While sitting in her lobby, I could see her light in her suite was on and hear her talking. At 4:28 she texts back, "I am so sorry- I am very sick to my stomach. Can we please reschedule?" Again, I AM IN HER LOBBY RIGHT OUTSIDE OF HER SUITE. At 4:29, I reply and say, "yes that's fine" At 4:51 she texts back saying, "I am so sorry, my dog died yesterday and I have been a mess " I found this strange as this is now a new reason she could not keep the appointment, but also, the conversation she was having in her suite did not appear to sound like she was having a bad day. I decided not to respond that evening. On August 7th after not hearing about a rescheduled date, and me having to go back to work soon, I texted her, "I'm very sorry to hear about your pup. My heart is with you Please let me know when I can reschedule." She responded on August 8th, "Thank you! I am so sorry I was having a day. Do you need an evening appointment or are you flexible?" I responded on August 9th with, "Good morning, Evenings are best" She responded later that day with, "Good afternoon, are you available the evening if the 17th?" I responded, "Not that evening. I have back to school night for work. Could it be after the 22nd if it have to be that late. The 22nd is my birthday and I don't wanna have the scabs for it" She never responded. I did not continue to text her because l am the customer and it should be the service provider to reschedule, especially after she had to cancel. I was extremely disappointed in the communication of this place of business, and I do not recommend someone to give this business a try. Photos for reference. Please not that I have sense moved to Eastern Time Zone, and that the times are 2 hours off due to that.

Mar 2022

My first appointment was in Dec, my eyebrows looked amazing after Kathy was finished, but once healed I’ve needed to touch them up every day with a pencil. I’ve tried since Feb to get the touch up done that is included in what was already paid for but for various reasons Kathy has rescheduled the appointment several times. Once was on my end. My last scheduled appointment was also changed without my consent to 45 mins later & although I sent 2 messages over 2 weeks I never got a response back. I drove over 30 mins to make it on time to my 1000am appointment because I didn’t want a no show and wasn’t sure what time to be there since Kathy didn’t respond back...read full review