About Planet Fitness
Planet Fitness is a business that prides itself on providing a welcoming and energetic atmosphere for its customers, which they call Big Fitness Energy™. They have over 2,400 locations and offer various ways to get moving through their app. This planet fitness is very clean and well-maintained overall. The staff is great and always welcomes customers, making it a friendly experience. It is super comfortable to be in and everybody is just working on themselves and working on their workouts. They’re truly is no judgment and it’s absolutely a great and very clean gym to be in. The gym is not overly crowded and has clean equipment. One customer mentioned that the facility is very clean, but they were disappointed that the hot water in the showers shuts off after 5 minutes. Another customer rated the location 4 stars due to the parking lot being a bit of a mess and the frequent presence of police officers issuing tickets for not stopping long enough at the numerous stop signs in the lot. Finally, a customer noted that they wish there were deadlift platforms or actual squat racks available, but they appreciate the affordable price point. They also found the "lunk alarm" feature immature or insecure but have not heard it go off during their visits. Overall, Planet Fitness provides a clean and affordable fitness option, but could improve in certain areas such as shower facilities and equipment availability.
This planet fitness is very clean and well-maintained overall (not all of them are)! Ashley, at the front desk in the mornings, works incredibly hard!! When she is not actively helping a customer, she is cleaning. Not most of the time, but ALWAYS. I probably average 4-5 hours a week in there, and she is ALWAYS working hard, and yet, she still stops what she is doing to acknowledge customers as they scan in. I certainly hope management staff show their appreciation for her!! Unfortunately, there seems to be a relatively high staff turnover rate, but after several years of consistent visits here, I can highly recommend the Castle Rock Planet Fitness.
Love coming to this gym. It’s not overly crowded, clean equipment, and great staff. Mallory at the front desk always welcomes me in the mornings and makes it a friendly experience!
I love my gym and don’t want to be negative but what is the reason a bathroom stall is broken for 6 + months. So many new people have joined and several times now I got to use the restroom and there’s a line to wait because the girls bathroom has been a stall down forever. The water dispenser is constantly being broken, turnover of employees has been very noticeable and overall cleanliness has declined. Again, love my gym. Staff is always great but it’s the persistent things that continue to remain broken and noticeable decline in cleanliness around the gym and in the restrooms.