Target Marketing Solutions

Sep 2022

I had a purchase to return to a sender and was dropping off the item and shipping label. There were two gentlemen inside when I walked in, and neither actually greeted me. The younger one said, "I'll get you right here." I told him I was dropping off a package and shipping label, and he did what he needed to do on the machine before asking if I wanted a receipt. Without thinking I said no, but before leaving I asked if the "receipt" was the tracking number so I could follow when my item arrived to its destination. The guy had taken my stuff to the back, so the second guy said, "Did he not give you a receipt?" I told him I didn't realize that was the tracking sticker and *would* like that. He seemed bothered to help but reprinted the sticker. As I waited, I heard the first guy that helped me talking to another guy just away from the desk about football, and the other guy was dropping so many F-bombs. What UPS store allows employees to talk like this with customers inside? This is the first time I've ever been to this location but likely will be the last. I've never encountered something like this at any UPS store before. I got my package shipped out, which is what I needed, but yikes at the experience otherwise.

Oct 2021

I used this store, the person who took my package was very nice, polite and helpful. He even recommend places to hike in Colorado :-). The price was right. I am happy with customer service. For sure I will be back when I need to send another package.

Apr 2019

Stopped by this UPS location in Hope's of getting some help shipping fresh baked cookies. Barb greeted me and I threw myself on her mercy, never having shipped perishables before. She expertly packaged and wrapped my goodies while I watched. The store itself offers an amazing bundle of services including the pack and ship option I was using. I think my favorite part was when she added the packing peanuts. They have a machine that drops them into the boxes, and it was like watching your favorite gumball machine unloading! Barb was friendly and efficient, and handled my care box with care. I highly recommend this UPS store for any of your shipping needs. P.S. They also accept Amazon Prime returns!