Made an appointment by phone yesterday and an appointment was made for the next day. Everything was taken care of and I appreciated that I was informed of what was being done on my vehicle. I appreciated the quick response by phone and the quick work done.
April 2024
I become a faithful customer to this Firestone Brighton store. Zack and Steve customer services always melt my heart. They are really good at smiling, giving details about issues, finding ways out to satisfy customers and making me feel so confortable, they are always ready to make everything work for the best customer’s experiences. Honestly, I am always stress free whenever I have to take my car to this store for services.Great job to all the staff, you guys are the best!Keep it up! Keep the fire burning ?Vinassou
April 2024
David was awesome. I brought my wife’s car in because our dealership claimed her car needed maintenance that I wasn’t too sure about. David volunteered to have it checked out and it turns out, the dealership lied to us. They went above and beyond to bring some clarity to the situation and I can’t recommend them enough. 10/10
Made an appointment by phone yesterday and an appointment was made for the next day. Everything was taken care of and I appreciated that I was informed of what was being done on my vehicle. I appreciated the quick response by phone and the quick work done.
I become a faithful customer to this Firestone Brighton store. Zack and Steve customer services always melt my heart. They are really good at smiling, giving details about issues, finding ways out to satisfy customers and making me feel so confortable, they are always ready to make everything work for the best customer’s experiences. Honestly, I am always stress free whenever I have to take my car to this store for services.Great job to all the staff, you guys are the best!Keep it up! Keep the fire burning ?Vinassou
David was awesome. I brought my wife’s car in because our dealership claimed her car needed maintenance that I wasn’t too sure about. David volunteered to have it checked out and it turns out, the dealership lied to us. They went above and beyond to bring some clarity to the situation and I can’t recommend them enough. 10/10