Worst after sale service ever!! I have never left a review of a business before but felt it was necessary due to the horrible way we have been treated by Ethos Landscaping Co in Vail and particularly one of the owners, Dave Probst.They were more than happy the last 3 years to bill us over $50,000 for trees, bushes, boulders, etc..But how about service after the sale???One of the 3 evergreens they planted has never done very well and because I had a warranty on it, Dave assured me he would replace it the next growing season and then he said that he was going to watch it and now I’ve called and texted him repeatedly and he’s ignoring me! I’ve called the office numerous... read full review
October 2023
Horrible Customer Service!!! I have never left a review of a business before but felt it was necessary due to the horrible way we have been treated by Ethos Landscaping Co in Vail and particularly one of the owners, Dave Probst. They were more than happy the last 3 years to bill us over $50,000 for trees, bushes, boulders, etc.. But how about service after the sale??? One of the 3 evergreens they planted has never done very well and because I had a warranty on it, Dave assured me he would replace it the next growing season and then he said that he was going to watch it and now I've called and texted him repeatedly and he's ignoring me! I've called the office... read full review
Worst after sale service ever!! I have never left a review of a business before but felt it was necessary due to the horrible way we have been treated by Ethos Landscaping Co in Vail and particularly one of the owners, Dave Probst.They were more than happy the last 3 years to bill us over $50,000 for trees, bushes, boulders, etc..But how about service after the sale???One of the 3 evergreens they planted has never done very well and because I had a warranty on it, Dave assured me he would replace it the next growing season and then he said that he was going to watch it and now I’ve called and texted him repeatedly and he’s ignoring me! I’ve called the office numerous... read full review
Horrible Customer Service!!! I have never left a review of a business before but felt it was necessary due to the horrible way we have been treated by Ethos Landscaping Co in Vail and particularly one of the owners, Dave Probst. They were more than happy the last 3 years to bill us over $50,000 for trees, bushes, boulders, etc.. But how about service after the sale??? One of the 3 evergreens they planted has never done very well and because I had a warranty on it, Dave assured me he would replace it the next growing season and then he said that he was going to watch it and now I've called and texted him repeatedly and he's ignoring me! I've called the office... read full review