When faced with deciding on flooring for my 2 bedrooms, it was way more complex than I had ever dreamt, especially by living in a community that has specifications, such as sound barriers, and inspections. Initially, when I entered Carpet Exchange, I was overwhelmed with the many colors and styles. This was nothing compared to the different variants, i.e. plank width, backings, etc. The store manager, Laura Zane, was absolutely wonderful with her knowledge and customer service. I selected 3 samples, and Laura allowed me to take these home, so as to see how these would look in my condo's light. Carpet Exchange has such a wide variety that I took several trips... read full review
March 2024
Frankie is the man! Helped me out massively on a tight turn around project and the price was great. Request him if you want your project done quick, correct and under budget. Thank you!
February 2024
I purchased and renovated my home at the end of 2019. COREtec flooring was purchased from Carpet Exchange and installed in the main living area and kitchen by my contractor. In 2013 the flooring began separating and some of the planks were no longer level. After contacting Laura Zane, store manager at Carpet Exchange on Abilene in Aurora, we started the process of determining why I was having problems with the flooring. After careful examination of the installed floor and surplus planks, it was determined that the materials used were defective. Laura was extremely helpful by submitting a claim for replacing the floor. I'm am happy to report, that through her efforts,... read full review
When faced with deciding on flooring for my 2 bedrooms, it was way more complex than I had ever dreamt, especially by living in a community that has specifications, such as sound barriers, and inspections. Initially, when I entered Carpet Exchange, I was overwhelmed with the many colors and styles. This was nothing compared to the different variants, i.e. plank width, backings, etc. The store manager, Laura Zane, was absolutely wonderful with her knowledge and customer service. I selected 3 samples, and Laura allowed me to take these home, so as to see how these would look in my condo's light. Carpet Exchange has such a wide variety that I took several trips... read full review
Frankie is the man! Helped me out massively on a tight turn around project and the price was great. Request him if you want your project done quick, correct and under budget. Thank you!
I purchased and renovated my home at the end of 2019. COREtec flooring was purchased from Carpet Exchange and installed in the main living area and kitchen by my contractor. In 2013 the flooring began separating and some of the planks were no longer level. After contacting Laura Zane, store manager at Carpet Exchange on Abilene in Aurora, we started the process of determining why I was having problems with the flooring. After careful examination of the installed floor and surplus planks, it was determined that the materials used were defective. Laura was extremely helpful by submitting a claim for replacing the floor. I'm am happy to report, that through her efforts,... read full review