I called Aurora Plumbing this morning around 7:45. They had someone to my house within an hour. Sammy was the technician that showed up. He was able to fish out a toothbrush by 2 yrs old grandson had flushed. He was friendly, knowledgeable and efficient. The price was reasonable and the process was seedless. Thanks again Sammy!
May 2024
We had an awesome experience with Aurora Plumbing Company today! Our hot water heater had gone out, and we needed someone to come fix it immediately as we have three small children living here. Jason was on time, very efficient, and did a great job. We now have hot water again - the children will have warm baths tonight! We are most grateful for the excellent service that Jason provided, and we are very happy to give him our highest recommendation!
May 2024
**EDIT*** I changed it up to a 4 because I got a quick response and they refunded the $89 ... I don't think I would have been so mad if the technician actually went up & looked to see what was needed... instead of pulling up in his truck & calling with a quote without looking.... they responded that there are different size & quality filters but no one even looked. THAT's why I was angry.Thank you for the refund.OUCH! --- they can't give a quote to set up Swamp cooler for the season over phone -- they have to look first - Pulled up & didn't even look ---- charge $89 for that & THEN quote close to 4X what I normally pay --- ... read full review
I called Aurora Plumbing this morning around 7:45. They had someone to my house within an hour. Sammy was the technician that showed up. He was able to fish out a toothbrush by 2 yrs old grandson had flushed. He was friendly, knowledgeable and efficient. The price was reasonable and the process was seedless. Thanks again Sammy!
We had an awesome experience with Aurora Plumbing Company today! Our hot water heater had gone out, and we needed someone to come fix it immediately as we have three small children living here. Jason was on time, very efficient, and did a great job. We now have hot water again - the children will have warm baths tonight! We are most grateful for the excellent service that Jason provided, and we are very happy to give him our highest recommendation!
**EDIT*** I changed it up to a 4 because I got a quick response and they refunded the $89 ... I don't think I would have been so mad if the technician actually went up & looked to see what was needed... instead of pulling up in his truck & calling with a quote without looking.... they responded that there are different size & quality filters but no one even looked. THAT's why I was angry.Thank you for the refund.OUCH! --- they can't give a quote to set up Swamp cooler for the season over phone -- they have to look first - Pulled up & didn't even look ---- charge $89 for that & THEN quote close to 4X what I normally pay --- ... read full review