Otolaryngology, ENT: Sutter Medical Care Center: Sutter Medical Foundation

Jun 2023

If you have problems with the ppl at the lab when confronted video tape them and show it to their supervisor so done with the attitudes you're not a nurse not even an LVN you're just a phlebotomist a 6 week corse after a quick crash corse as an MA . You're not magic you're not a doctor.

Jan 2021

This review is specifically for the Covid vaccination program in building B. I have only good things to say about the way this Sutter is managing vaccinations. Appointments are made through the patient portal. There's no waiting when you arrive and ample parking. There is a specific entrance and separate entrance which feels very safe. When you enter (with a mask) you're asked some screening questions and asked to sit socially distanced in the hallway. Less than a minute later, the nurse took me to a station, verified information and gave me the shot, absolutely painless. The nurse gives you an information sheet, and the vaccination record, which you need to keep in order to get the second dose. From there you enter another room where chairs are placed 6 feet apart and are cleaned often. You wait for 15/30 minutes depending on your personal health history. (Free WiFi, so no problem there!). A tech checks on you to ensure there are no effects and provides you with and information sheet. Then another tech comes by to schedule the follow up appointment. I was assured that those that receive the first dose are assured the second dose due to strict record keeping of inventory. Everyone was super nice, so many questions were answered kindly and repeatedly, as ma y of us had the same questions over and over. The nurse told me not to massage my arm to allow the vaccine to disperse at the appropriate rate. The day after I woke up with a bit of a sore arm, but nothing that impaired my ability to work or parent. I'll post a second review after my next dose. I received the Moderna vaccine and was incredibly pleased with my entire experience!!

Jul 2019

My husband and I have both had surgeries here, both of which went very well. Our PCP is new to the area and SNMG, but she's pretty good to work with, so no complaints. I'm also on allergy shots, and the nurses in that department are AMAZING! I LOVE them! Super props to Dr. Nam as well - I experienced anaphylaxis a few weeks ago after a shot (grass is apparently my Kryptonite), and he did an EXCELLANT job of keeping me calm while administering the steriod shot (he also performed my septoplasty a few months ago and, man, he NAILED it! I CAN BREATHE AGAIN!!!) I've never had to wait to get called back, nor have I ever sat alone in an exam room for ages, so big ups for that too!