Apria Healthcare

Jul 2024

Regarding Apria‘s healthcare system in Marysville California this company has the poorest customer relations I’ve ever dealt with. I’m a paraplegic with a stage four pressure sore on my sacrum, I ordered a replacement pump and mattress from them a month ago, they told me, it would be here at the end of the week. No courtesy call, no nothing! Only after having to get Medicare Involved, a month later, all of a sudden it was there overnight. Sadly, if I had other option, I would have definitely used them instead. 0 compassion

Jan 2024

I ordered a replacement for my medical device (equipment) last November 2023 and it only get delivered two days ago or after almost 2 months. And it only gets delivered after several phone calls (including transfer calls to this location).When I used to live in Sacramento, this very long delay in delivery never happened. Hence, this bad write up is specific to this Yuba City location. Yuba City location, you need to do better, in fact, much better.And this is honest and unbiased review!

Oct 2021

My orders get messed up and I don’t receive them in the timeframe given. I also got a new BiPAP. However, my Sleep Medicine physician was unable to view my data. Instead, he’d get a message essentially saying my machine didn’t exist. So, for the last 2+ weeks he and his staff and I have been trying to get in touch with someone who will help only to receive the run-around. In fact, one employee did more harm than good. But instead of apologizing, she made excuses for her actions. My O2 dips with any and every activity, so it’s imperative my physician can see my data in order to rule out my apnea as a cause. I’m to the point where I may just report them to DMHC...read full review