About Family Floors
Family Floors is a family-operated business that provides a wide range of flooring options, including carpets, hardwood, laminate, and luxury vinyl, from popular brands at affordable prices. The company emphasizes customer service and satisfaction, working closely with customers to find the right products and providing design consultations and installation services. Customers praise the helpful and friendly staff, who go the extra mile to ensure customer satisfaction. The installation process is highly regarded, with customers noting the professionalism and thoroughness of the installers. Family Floors is committed to providing a positive experience from start to finish. Customers have had wonderful experiences with Family Floors. The installation crew did a fantastic job, cleaned up at the end of each day, and were friendly and respectful. The project manager, Justin, was available to answer questions and ensure the job progressed smoothly. The office staff also followed up after each day's work to ask how it went and if there was anything else the customers needed. Customers have highly recommended Family Floors for their flooring needs.
Knowledgeable salesman, helpful office staff. We had to make several calls to follow up on installation but staff was responsive and we're very happy with the new carpet. Installers were great!
Loved our experience with Family Floors from start to finish. Every employee we interacted with was kind, helpful, and professional. The installation crew were quick and efficient, friendly and informative. We could not be happier with our choice for this big upgrade to our home.
This is the 2nd time I have used this company. From the first contact to the end result I have been twice pleased by the sales person, customer service, schedule person and 3 man team who did a super job moving furniture, installing the carpet, cleaning up, and not leaving until I was sure I didn't need any more help getting my furniture back in the right places.