Thompson's Heating, & Air

Thompson's Heating & Air is a locally owned business that specializes in the installation, repair, and maintenance of heating, air conditioning, air purification, and fireplace products. They are known for their high efficiency, high-quality, dependable, and prompt, courteous service. One satisfied customer shared their experience with the company's owner, Jon, who took the time to educate them on their options for an electric fireplace insert. Jon is described as knowledgeable, integrity-filled, and someone who takes the time to share information to help the consumer make an educated choice. The customer was impressed with the extra work Jon did on their fireplace mantel, which was beyond the scope of the contract. Another customer hired Thompson's Heating & Air to install a gas fireplace, and they were satisfied with the timely and reasonably priced job. The customer appreciated the crew's professionalism and attention to detail. A different reviewer had a positive experience with Jon and his team during the installation of a Trane heat pump, ducting reconfiguration, and air distribution improvement in their 2800 square foot house. The customer appreciated Jon's patience, knowledge, and lack of pushiness during the sales process. They were also impressed with Jon's approach to customization and cost-saving options. The installation process was smooth, with the crew led by Kevin, who was described as top-notch. The crew was respectful of the customer's property, wore masks, and cleaned up after themselves. They also provided portable ACs during the installation process. Overall, the customers were satisfied with the post-installation process, with any hiccups quickly addressed. Jon is commended for his follow-up calls to check on the system's performance and his crew's confidence in their work. Thompson's Heating & Air's services include installation, and based on the reviews, they are known for their knowledgeable and integrity-filled team, professionalism, attention to detail, and customization options.