Dignity Health Woodland Clinic - East Woodland Primary and Urgent Care

Nov 2024

it was just the final straw today and they canceled a same day appointment for concerning issues that would work with the specialist appointment I had in their Davis location and refused to reschedule or understand why urgent care wasn't an option and I while upset did not cuss or raise my voice and was hung up on twice. Supervisor who called after hours wanted to sound like she was doing me favor but actually undid the appointment I could make. Changing from dignity - don't go here they are overbooked, rude and unprofessional.

Nov 2024

Quality of care has changed. I had an appointment because I had sinus pain. The MD did not do an exam. I was given meds, took the meds but they did not seem to help. Today I had a bad headache and eye pain. Not sure if I have an infection or what but I am dissatisfied and disappointed in the care I received.

Oct 2024

I am a patient at Dignity Health Woodland and Sacramento. Unfortunately, due to Dignity Health's poor communication practices (not), and their vastly inadequate and unmanned portal access, it's exceeding difficult to get things done. Now, that would be fine, if it weren't for life and death issues, or if I could just go down the street and get some diligent health care. But, in today's world, that's becoming more and more impossible. Dignity Health, its doctors, staff, and corporate managers and officers don't seem to care about these things. Of course, when it comes to billing, even incorrectly, they are all over it. As a senior citizen, I am in the midst of some very serious and life threatening health diseases that need prompt attention. Now, I could understand if we were at war, and we're something like a MASH unit, well then, priorities and delays are expected. But not here, and under these circumstances. Now, because the Dignity Health automatic response to this post will be a meaningless retort about how greatful they are to bring these things to their attention, be aware that this is just standard operating procedure verbal garbage that goes nowhere. This is how companies these days deal with problems. I could go on, but shame on you Dignity Health for not really caring. I know, you just want a paycheck and go home. Well, I do to, but if you don't help me with my health issues, I won't be able to. Please DO SOMETHING.