Reviews for ACT-ON TAXES
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Hours
Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 5PM
Saturday: ClosedSunday: Closed
Tips
offers military discount
Ratings
Google: 5/5ACT-ON TAXES
21550 W Oxnard St #300, Woodland Hills
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DON'T do any kind of business with Ken! He is UNPROFESSIONAL, RUDE, and WILL WASTE YOUR TIME! I hired him last year and we had a business appointment that he completely flaked on WITHOUT A SINGLE APOLOGY (look at the scheenshots of the texts) and and responded so casually the following day which was so unprofessional of him! He stopped responding to his phone and ghosted me. Ken DOESN'T DESERVE YOUR BUSINESS he is CARELESS, UNRELIABLE, NO PRO and DISRESPECTFUL! I am the second person on his yelp letting him a horrible review and he DESERVES it. Btw his website doesn't work, his office phone line doesn't work, his voicemail on his cell is full (without even a decent voicemail box add) so you cannot let any voicemail, something very SHADY is going on with him so PLEASE DON'T DO EVER DO BUSINESS WITH HIM HE IS A TOTAL SHAME!!!
Ken the tax professional told me to drop off my tax documents with the receptionist and he will prepare the return the next day. Per his instructions I dropped off my tax docs with a receptionist on Monday. I had told him that I need them asap since I had to submit my return elsewhere. He assured me that he would file my return by Tuesday evening. That never happened and he never answered my phone calls on Tuesday. He called me on Wednesday at 7:20 am, who does that? He said he would have my return filed by midday. Around noon he texted me to pick up my tax docs and told me it is better for me to file somewhere else. I was furious since I had to drive 45 minutes to get to his office to pick up and file my taxes somewhere else. Don't trust this guy. He cost my time and money and lots of headache.
Kenneth is awesome when it comes down to anything tax related. My husband and I have been seeing Kenneth now for the last 3 years and we have no complaints! His honestly and knowledge makes us come back year after year! Thanks again Kenneth!