Think Creative

Jun 2023

I wish there was an option to give negative stars or even zero stars because giving this company even 1 star is a huge complement and a complete miss representation. I have never come across a such a dishonest company that will bold face lie to you every time you speak with them. All of the services that they offer, do not work or never get implemented either way my business and livelihood was the only one affected. Afterall, my payment got processed every month for 4 months.What I received in return was an elementary landing page for a website which was like pulling teeth to receive a finished version and I desperately accepted the first version they presented to me, not because I was impressed or even satisfied with the final product but because I was already over 60 days in and 2 monthly payments into this nightmare of a process. Foolishly placing trust in what I was told and the promises of the other services I would receive, I blindly walked forward into this process. Afterall I was not dealing with a sales representative or an account executive, I was working with Jimmy, who ironically happens to be the Founder/Ceo. To my surprise, I quickly realized that the services I was promised and currently paying for we non-functional and far from truthful. After numerous unanswered phone calls and messages stating my concerns and seeking assistance I have been left in the dark with no response.I received a fraction of the leads I was promised and paid for and to add insult to injury, the minimal number of emails and text messages that did manage to get sent out through the pitiful attempt of a campaign, went out with many issues and was far from a seamless process. This was by far the most mind-numbing process that I have ever experienced. Every day was filled with empty promises and disappointment from unmet timelines and unanswered phone and lies stating that they would return my calls which they never did. The only thing I could truly count on them doing, is not doing what they said they would. It seems like every time they speak, the lie. I have tried to cancel their services or lack thereof and have requested they stop billing me for these unrendered services. This should not come as a surprise, but yesterday I received another monthly charge from them for their non-services. This is the FIRST POST I have ever taken the time to write in my life, as I truly value my time however I feel this is an experience that needs to be shared and share I will.