If you can't handle Jan at her worst you don't deserve her at her best. When I called for a quote on a custom window Jan was pleasant at first, things took a sharp turn when she asked how old I was I told her my age and she responded with "you were raped as a child" then proceeded to tell me how I needed to be educated in psychology and that art would get me nowhere. She then proceeded to tell me how she herself is a survivor of SA and incest, a lot to unpack in a conversation that I kept trying to direct back to stained glass, she told me I had no business being married and that my children were unloved and I must be an unfit mother, I'd like... read full review
April 2023
Our daughter broke a window pane on her friend's front door by knocking too hard. We worked with Stained Glass Castle to remedy the situation for the family. Jan was super responsive, very quick to get us samples of the glass, provide various options, and was very knowledgeable about the community of Rossmoor. The glass is fixed and it looks perfect. We are so happy.
December 2022
I had a stained glass panel that needed to be hung. I called the Stained Glass Castle and spoke with Jan, the owner. She quoted a reasonable price and suggested having the frame reinforced as well. Jan came to my home to pick up the panel. She was very pleasant with a sense of humor.Two days later, Carlos came to return the panel and hang it for me.I was extremely impressed. Not only was the final cost less than the quote, but Carlos was very precise in his measurements and hung the panel perfectly.I am a very happy customer.
If you can't handle Jan at her worst you don't deserve her at her best. When I called for a quote on a custom window Jan was pleasant at first, things took a sharp turn when she asked how old I was I told her my age and she responded with "you were raped as a child" then proceeded to tell me how I needed to be educated in psychology and that art would get me nowhere. She then proceeded to tell me how she herself is a survivor of SA and incest, a lot to unpack in a conversation that I kept trying to direct back to stained glass, she told me I had no business being married and that my children were unloved and I must be an unfit mother, I'd like... read full review
Our daughter broke a window pane on her friend's front door by knocking too hard. We worked with Stained Glass Castle to remedy the situation for the family. Jan was super responsive, very quick to get us samples of the glass, provide various options, and was very knowledgeable about the community of Rossmoor. The glass is fixed and it looks perfect. We are so happy.
I had a stained glass panel that needed to be hung. I called the Stained Glass Castle and spoke with Jan, the owner. She quoted a reasonable price and suggested having the frame reinforced as well. Jan came to my home to pick up the panel. She was very pleasant with a sense of humor.Two days later, Carlos came to return the panel and hang it for me.I was extremely impressed. Not only was the final cost less than the quote, but Carlos was very precise in his measurements and hung the panel perfectly.I am a very happy customer.