KENT TAILORING & ALTERATIONS

Kent Tailoring & Alterations, established in 2006, is a business specializing in suit and dress alterations. The owner, Kent, leads a team of professionals who have studied and worked in the field since the 1980s and 1990s, including aunts and uncles. They offer excellent dry cleaning services, including wedding dress preservation. Customers have praised the high-quality alterations, even if they are priced higher than other places. Some find the prices reasonable, and the quick turnaround time is appreciated. However, there have been instances where the elastic used for waistbands was not satisfactory, and customers had to replace it themselves. Communication may be a challenge as some team members have limited English proficiency, but the phone representative speaks and understands English well. Overall, Kent Tailoring & Alterations provides excellent workmanship, and customers are willing to pay more for the assurance of a job well done.