About Citadel Roofing & Solar
Citadel Roofing & Solar is a California company providing roofing, solar panel, and battery installation services. With over 30 years of experience in roofing, 20 years in solar, and 15 years in energy storage, they have built a strong reputation. Customers describe the company as professional, reliable, and easy to work with. They praise the fair pricing and the team's commitment to following through on their promises. The company is known for its proactive communication, answering customer questions thoroughly, and providing clear explanations during the installation process. Customers have also expressed satisfaction with the company's attention to detail, including issuing refunds for overpayments. Many customers have recommended Citadel Roofing & Solar to their neighbors. Recent reviews highlight the company's dedication to customer needs and their willingness to go above and beyond. For example, when one customer was told by another company that a solar panel needed to be replaced and charged over $1500, Citadel's technician, Eric, reviewed the system online and found that the panel was still producing energy and did not need replacement. Eric also helped the customer restore reporting data for just $25 by suggesting a WiFi extender, saving them from unnecessary costs. Additionally, Citadel successfully installed solar panels and Tesla batteries, with everything functioning perfectly. When a minor follow-up issue arose, the company responded promptly. Customers appreciate the professionalism of technicians like Dominic, who fixed a system that had not been producing energy for six months, making the customer very satisfied. Overall, Citadel Roofing & Solar is recognized for their diligence, expertise, and dedication to customer satisfaction.
Absolutely great service and customer experience. Interacted with Bernice Yoder, she was quick in replying and crisp. Would recommend Citadel to everyone I know. Keep it up guys and you will have a whole lot of customer coming your way.
A+ from start to finish!
Every aspect of project went well, all partied delt with were very professional. System is working perfectly, with the power cost being about $10/month. Will pay for itself in about 4 years! Great estimate for amount of panels needed and very competitive pricing too! Highly recommend Citadel.
After having my solar panels cleaned, the company that did the service said that one of my panels was "arcing" and needed to be replaced or at least disconnected before it affected the rest of my system. Plus, they wanted to charge me over $1500, just for the "simplest" plan of disconnecting the panel. I found Citadel after an online search, and Eric at Citadel was able to look online at my system's energy production. He could see that the one panel, although compromised, was still producing energy and did NOT need to be replaced. Eric was also VERY helpful with suggestions that helped me to get my system reporting data again to Enphase for the grand total of $25 that...read full review