A Purrfect Groomer

Aug 2023

Need your cat groomed? DON'T LOOK ANY FURTHER!!!!! CALL THESE GUYS! SERIOUSLY! CALL THEM!!!! My adult son passed away and left his rescue senior cat, Sophia. They bonded pretty tight (LONG story behind that). Let's just say - the cat was fiercely loyal to my son! My debilitating grief made it too difficult to work w/my little dog and her to tolerate one another. We thought we found her a good home but they returned her after nine months. I am glad they gave her back rather than giving her to a shelter. However, she came back super matted and claws that were in dire need of a clipping. I requested app online, PURRFECT GROOMERS IMMEDIATELY TEXT ME WITH APP THE FOLLOWING WEEK! Friday - they text me to let me know they were 30 min out and to get her into carrier. Despite working with her for 7 days to get her use to carrier - I ended up having to wrap her in towel and shove her in a poorly designed soft shell carrier I use for my little dog. I never experienced a cat so hard to get in a carrier. It's probably because she has been rehomed five times in the last three years! She was so stressed out! I was crying because I had to do this to my son's loyal friend!!! Alex was super nice and made me feel understood and calmed me down! He also had a way of calming the cat! They ended up having to shave her - despite the semi bald cat - she looks way cute. THE PROCESS TOOK ABOUT 15 MINUTES! She went into the closet to hide while I paid. But came back out immediatly to eat. She didn't seem pissed off at me either. To top it off - she finally started grooming herself again! I am sure she didn't before because the matting made it hard to move. I thought she would be hiding for days. I couldn't be more grateful for their GENTLENESS with her and ABILITY TO CALM DOWN A FREAKED OUT CAT and a freaked out me! I am so glad I found these people! If you have a cat that needs groomed - call them! Call ONLY THEM! BTW- The cat will stay with us and we are determined to spoil her rotten! Her and the dog are learning to tolerate each other's existence. PURRFECT GROOMERS LIVE UP TO THEIR NAME!!!

Sep 2022

Giving this business 4 instead of 5 stars because I was not able to actually receive services from them (my own fault). I want to leave a review because their customer service was stellar! I reached out because I do not have proof of vaccinations in order to book an appointment. Someone reached out very quickly and helped me by offering several resolutions! Unfortunately, still unable to book since it isn't even my pet (was just trying to help) but the customer service alone is worth it for me to post. Yay! Thank you!

Feb 2021

Alex is wonderful. My sweet Katie hates water and the dryer so she is generally not super excited to see the groomer. Then there was Alex - my girl gave him a kiss AFTER the service. I like that they will give you a place at the interval of your choice for the next year so it's not hard to book in the future. He gave her something called elephant feet. It's as cute as it sounds. So happy to have found this mobile groomer.