About Cutler and Gross, Los Angeles
Reviews for Cutler and Gross, Los Angeles
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walk-ins welcome wheelchair accessible accepts credit cards garage parking, street parking, valet parking dogs allowed bike parking
Cutler and Gross Los Angeles is a luxury eyewear store located in the vibrant neighborhood of West Hollywood. This iconic destination is known for its dynamic nightlife, entertainment, and shopping scene. The store offers an extensive selection of high-quality frames, including a unique frog collection. The staff, including Jordan, provide exceptional customer service, offering personalized assistance in finding the perfect pair of glasses based on individual face shapes and preferences. They also offer custom fit, transition lenses, and a one-year warranty on frames and lenses. While the prices may be high, customers appreciate the investment in quality and service, making Cutler and Gross a go-to destination for luxury eyewear. With its unparalleled service and wide selection, it's no wonder customers return for years, accumulating multiple frames.
Stopped in today to have my frames adjusted. Was greeted enthusiastically by both associates upon entry. I was in and out in 5 minutes. After conversating about common interests, I was even given directions to a local event nearby. Definitely worth checking this store out. Customer service is stellar.
Jordan was the best!!! My husband and I came in specifically for the great frog collection she was so professional answered all of my questions look for the glasses if they didn't have them on display...she even offered to call there New York store to get me the glasses I wanted I ended up finding a pair in her store! Excellent service! Thank you Jordan!
Amazing service, custom fit and so many glasses to choose from. I was looking for a place that could help me choose from a wide selection based off of my unique face shape. They helped me find my perfect pair of prescription eye glasses and I got them as transitions because they look great as shades and it's an excuse to wear them more. They let me buy the non prescription sunglasses lens and I can always change my lens prescription in the future. One year warranty on the lens and frames. I hope to never need another pair! Sure the prices are high but that means you get the service as I described, quality glasses, and I enjoy investing on things I'm wearing daily.