Reviews for JCPenney Portraits
Write a reviewHours
Monday: 11AM - 7PM
Tuesday: ClosedWednesday: ClosedThursday: 11AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM
Tips
parking: lot, private bike parking wheelchair accessible
Ratings
Google: 3.6/5 Facebook: 4.4/5 Tripadvisor: 5/5 Foursquare: 6.5/10JCPenney Portraits
1203 Plaza Dr, West Covina
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My photographer was Remington and she was THEE BEST but they had her doing the job of 3 people so she was running all over to take our pictures, answer phones, check people in, SHE DID IT ALL!!! She's not even the manager and yet she's doing so much work. Whoever the manager of this location is, or whoever is in charge, needs to give Remington a raise for all the tasks that she was doing! Also, prior to my photos I overheard her getting sassed by people that obviously have no respect for retail or customer service employees and she handled them like a champ because I would've deleted their photos on the spot and thrown them out for the way they were acting and I'm sure they weren't the first or only people that treat these employees that way either by the looks of some of these reviews. My photos were great and Remington was very polite and helpful despite having to deal with mean people prior. Either she gets a raise or she should get a job where the clientele respect her and their staffed appropriately
Photographer was great with my kids. They were over an hour behind. No ones calls you before you check in as a courtesy to let you know they are behind. So your there waiting until it's your turn.
For 19 years, JC Penney has been my favorite place for my photos. Every year every birthday or special event we make an appointment and we have unforgettable moments framed with love. Very nice photos, friendly people and they have good coupons good offers.