Reviews for California Mobile Doctors Group, Inc.
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Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
California Mobile Doctors Group, Inc.
1317 W Covina Pkwy Suite B, West Covina
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This place is absolutely terrible I had an appointment I was 10 minutes late they refuse to see my daughter the receptionist said I could wait abd hope someone cancels so I can wait all day and cross my fingers someone doesn't show up because I was 10 minutes late it's a ridiculous policy the staff is rude refuse to see my daughter and refuse to ket ne talk to a supervisor just absolutely a horrible place fo not go here hopefully they can feel the lesd people that go they will have to close the place down do not go it's abd absolute nightmare. Train youre staff better they are rude disrespectful.
I wish I can rate lower than 1... I hate this place! If you have an appointment to this place, Make sure to bring 10 magazines or something because the waiting is like forever. I almost had a respiratory collapse and I have a doctor here that checks me. (The doctor is pretty nice) My doctor said to make an appointment for follow up to see how my lungs are doing after two weeks. The day before my appointment, afternoon their receptionist called me saying that the doctor cant see me the next day. I asked them why? Their receptionist didnt tell me why. I told her that I worked extra hours to see the doctor the next day and your telling me that my doctor cant see me? (Im salary and need to make up hours at work) Not just that, Whenever I call to make up an appointment, they tell me I cant and I dont have to, I can just walk in or.. I come in and they tell me that I didnt have an appointment. I am so upset at this place! I had 4 "supposedly" appointment that month! Not just that, 2 months ago, My mom took my grandma there too for her appointment and she was just 10 mins late and they said that the doctor wont see her cause shes late. My mom said that the receptionists were even laughing at them. My mom was so upset when she was telling me. Ok... My grandma never been late to her appointment just that day! Ok, My grandma has been suffering and cant walk cause her feet hurts and they made her wait for a month for that appointment! Even when we already told them that she cant really walk. They dont care! I finally had enough.. Few weeks ago my daughters school told me that I have to take my daughter to see her pediatrician to get check, I made the appointment few weeks ago and guess what... My fiancee took my daughter there today and they said they cant see her cause the doctor is out of town! I am crying right now cause I am so MAD! Customer service is horrible! I am writing here to let everyone know about my experience. I know you guys are thinking why choose DMG, The reason I chose them is because they are the closest to our house. I know theres nothing I can do but to change doctors. I am changing and calling tomorrow!