Medina's Construction Company

Sep 2023

Horrible customer service, shoddy workmanship and lack of attention to detail.The wife and I had shopped around both Home Depot & Lowes however Home Depot wanted way too much money & Lowe's couldn't offer seamless countertops.My wife & I were at the farmers market in Salinas, when we noticed a booth for Medina's Contruction Company, and we were impressed with the pictures of his work and also that he (Freddy Medina Jr.) could construct seamless countertops. So we coordinated a date for us to meet at our house so that he could look things over and give us a quote. Wel that date & time arrived but Freddy never showed nor did he call to let us know he couldn't show. Come to find out his horse got injured and he had to put it down. Sympathizing with Freddy, my wife & I coordinated another date and time to have him meet us at our house once again. Well, that date and time arrived and again Freddy was a no show (again no call out of courtesy that he wouldn't be able to make it). This time around he said his son got sick. Okay, I sympathized with Freddy and understood, well I should have taken this as a sign of things to come because Freddy is a habitual no show and always late type of person. The reaction to this was for me to continuously keep texting or calling him to ask him what's going on because he would either ignore my texts or calls as I was waiting around for him to show.He began demo on 9/14/23 and mentioned that I would also need a new cabinet, which he would construct himself after that I was without a kitchen for 9 business days at which point my cabinet & countertops finally got installed on 9/27/23.To Freddy's credit the counter tops came out great, no complaints there.However, there was much to be said in the quality and construction of the cabinet as well as the way he installed my sink. I noticed that my sink was not centered, I also noticed that the new cabinet was not flush against the back wall or to be more clear he did not measure and construct it so that it fit flush with the back wall, there was such a huge gap that both my wife and I could fit half of our hand through the gap (see picture), the new cabinet did also not fit flush with the existing cabinet. You could clearly see a gap in the corner seam.Other things of note are visible pocket screw holes on the interior of the cabinet, screws not flush and hanging out or screws not attached to the wood that the countertop sits on (see pics)On Wednesday 9/27 Freddy sent me a text stating that he would need payment before he could proceed with the work. I told him sure, that I leave for work at 7 am and he & I agreed that he would show up at 645 am on Thursday 9/28/23 so that I could give him his check. Well guess what? He shows up at 6:58 am, makes no apologies for his tardiness and I didn't get to leave my house until 7:15 am, nearly making me late for work.That Thursday I send him a text inquiring about the accessories that came with my sink that were in the box, as he took those with him when he took my sink. I also asked him about the kickplate to my cabinet as that was missing and I asked him about the cut out pieces from the countertop slabs as I was going to use those to make a table or two. Did he reply? Nope he totally ignored my questions.Anyhow I decided to take Friday 9/29/23 off and had coordinated with Freddy that we meet at my house at 1 pm..well guess what? 1 pm comes around and then 1:30 pm and then 2 pm rolls around, still no Freddy. I text him to which he replies "Sorry I was with another client and then I'm going to get some lunch, I'll be at your house 2:45ish"Well 2:45 rolls around and still no Freddy. 3 pm rolls around no Freddy...he shows up at 3:15 pm doesn't say a word and makes no apologies for his tardiness whatsoever.Anyhow, I let him in my house so that he could drill a hole in my countertop for the faucet, but I notice he has none of my sink accessories nor any of the excess pieces from the slabs, things that I paid for. He was abo

Nov 2022

I've had a hard time deciding whether or not to submit review for work done about 6 years ago but every every day that I use my kitchen and bathroom I'm reminded of the remodel work done and my anger level goes up. Freddie and sons were very nice but their workmanship on kitchen cabinets is crap. I can see insulation above the dishwasher because the space was no covered to conseal the gap. Over time all the wood cutting errors on cabinets refilled with wood putty are showing. There are small holes on the face of 2 drawers that were made for unknown reason but not even an attempt to fix was made. The bathroom had been gutted but I had to hire someone else to finish it. I was charged an extra $10,000 to replace floor which I thought was going to be done in lieu of bathroom remodel. The job took about 5 months but should have taken about half that time including 2 delays for updating permits. During these 5 months, crew was not here for most of the time. I had to keep calling to have them remove garbage from yard. All kitchen appliances sat outside for 5 months, damaging seal on new dishwasher. None of my appliances escaped scratches or dents. Freddie told me twice during the construction that there would be a final walk-through; never happened. I guess at the end I was preoccupied because my father was here under hospice care so I just wanted my 5 months odyssey to end. Freddie did other things like footings under house and a termite repair so I can't say anything about that since I can't see it and don't know anything about construction. I would not recommend Medina's for cabinet making or timely completion of work. Again Freddie and sons were very nice but I am still so disappointed in workmanship and professionalism.

Aug 2022

We had Medina's construction install tile over our patio cement in 2020. Within a few months the tile was coming apart in certain areas. They came out a few times to fix it. Now the same places are coming apart again. Contacted them for months with no response. Finally Freddy did contact me and say we will be out to check it out. Another couple months of me texting him and saying they will be out, now no communications at all. We did pay A LOT for this tile job. We were told we should just tear it up and start over. They did do a deck for us at the same time. We really like the deck and they did a great job with that. They are a nice family and don't like to do negative reviews. But we are very disappointed about our tile job. We want to do a bathroom remodel but i think we will look elsewhere to get that job done.