Reviews for Cruz Brothers Hardwood Floors
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 5PM
Sunday: Closed
Ratings
Google: 4.2/5 BBB: No Rating Nextdoor: 25 ❤️Cruz Brothers Hardwood Floors
21 Paulsen Rd, Watsonville
Directions Call Website Suggest an EditGet your award certificate!
Cruz Brothers ( I only met Oscar) are great. They installed a thousand square feet of 4" white oak planks to replace our previous floor that had been damaged by a flood and removed. Oscar clearly explained the process, the schedule and finish options before work began. The resulting floor is absolutely the most beautiful thing in our house after my wife. I 'd give the Cruz Brothers a ten if I could.
Our project was to replace carpet with engineered wide plank hardwood in four bedrooms and a stairway. The underlying concrete slab and Saultillo tile floors in the bedrooms were not level, so there was significant prep work to do. Oscar was extremely knowledgeable, and he explained the process and materials to us thoroughly. Once all the prep work done, the pleasure of watching the craftsmanship of the flooring install began. We were working with material that wasn't exactly the same as the existing flooring in the main living area of the house (it had been discontinued), so the care and attention to detail with the alignment and transition points was key. But the most incredible work was in the stairwell, which had a challenging tight turn. Additionally, I really wanted to have the treads and risers flush to the wall without any trim. Raul is truly an artist, meticulously making precise cuts, without compromise. I am so happy with the outcome. As our painter said, "these guys are the A team." He's seen a number of projects in his years, and he was very impressed with the quality of Cruz Brothers' work. From beginning to end, it was a great experience. Oscar, Raul, Rogelio, and the entire team are fantastic - I recommend them without hesitation!
We hired Cruz Brothers to refinish several wood floors in our house. I had interviewed 3 other companies and was most impressed with their explanation of the process. They were considerate and professional and their prices were reasonable. If I were able to do it over again I would hire them only to do a natural finish. I chose a light stain, very close to natural, and there are many areas around the edges where you can see the brush/pad strokes from the staining. I'm not sure most would notice, but it does bother me. Whoever did the staining should be better trained.