About Walnut Creek Honda Service
Walnut Creek Honda Service is dedicated to keeping vehicles running smoothly and efficiently. Located on Locust Street, at the corner of Giammona Dr., the service and parts departments are staffed by factory-trained technicians who provide a full range of maintenance services. This includes oil changes, battery replacements, engine tune-ups, and more, ensuring that vehicles maintain their original quality over the years. Customers have shared positive experiences with the dealership, highlighting the professionalism and friendliness of the staff. One reviewer praised a team member for making the car-buying experience delightful and enjoyable, while another noted the helpfulness and knowledge of the staff in selecting a car for a teenage driver. Although there were some initial misunderstandings regarding dealer discounts, the management team addressed the concerns satisfactorily, earning praise for their integrity and pleasant demeanor. Overall, Walnut Creek Honda Service is recognized for its commitment to customer satisfaction and quality service.
Honestly I’m so glad I bought a car from this dealership. It’s so nice taking it in for work due to the location. All the service people are so incredibly kind each time I go in. Also shout out Larry who I bought the car from he is hilarious wish him the best.
I've been coming here for 3 years because we prepaid for 3 years of service when we bought our CRV.
First, I want to mention the good. Our last service was with David Gordon and he was very nice. I felt very good leaving our car with him. Two big thumbs up.
Second and the not so good, is this sense that in the previous times (where I wasn't interacting with David Gordon).. a reluctance to service us. I remember the first time we came for service, I was told the prices had gone up. I'm like.. we prepaid for it, we have a contract. Then it somehow came down to, we're giving you guys a discount, so you don't have to pay anything. But.. hello? I prepaid for...read full review
The customer service is great, friendly and helpful people, but as others mentioned, waiting 2+ hours for a basic oil change with an appointment is too long. I think that’s how long it takes when I go in without an appointment.