Val Betti Plumbing

Dec 2024

Outstanding service! Mitch is probably the most professional and honest plumber! Quickly diagnosed the issue (which was completely accurate) and explained what was required. Fantastic! Another earlier bid from an unnamed local plumbing company was wildly incorrect and very expensive for unnecessary work. We had last used Val Betti 30 years ago for our first house, so I remembered to call them and are happy they also work in P. Hill. Highly reccommend.

Oct 2024

THEEEE best plumbing service I have ever encountered! Mitch was out at our place on Monday, October 14th and you hardly knew he was there. Mitch was so quiet when he went about replacing our kitchen faucet, unplugging our overflow and switching our washing machine hoses. Mitch was so professional and quick. Thank you, Rick and Janice Tonti

Oct 2024

The road to this review is kind of long and winding, as some of mine are. My water heater spent several weeks outside in 2007 when the garage/bedroom/bathroom part of our house was jacked up for earthquake retrofitting and was then reinstalled inside, where it remains. in March/April of 2021 we had some issues w/ our water and w/ the water heater. Derek, the Drummer Plumber, who installed our earthquake shutoff valve as well as others in the neighborhood, worked on most of it but when it came to the water heater he called in his sensei, Anam of Green Eagle Plumbing, who took care of the issue. Anam warned me that the water heater could fail soon so I feel as if we have been living on borrowed time. I didn't realize how long it had been until I looked up my Yelp review for Green Eagle. A few weeks ago I read an article in the Chronicle about a family in San Francisco that had cut its energy bill from $4000/year to $2600/year. One of the things the article mentioned was that they had installed a heat pump water heater, which is more Earth friendly, among other attributes. Intrigued, I read up on heat pump water heaters. Then I called Val Betti. Val even had me in his system from when we had worked w/ them more than a decade ago and I knew I could trust their judgement and expertise. Val himself came out to give me the estimate. He came at noon on Wednesday as arranged and I showed him the setup. We discussed the heat pump vs. replacing the water heater w/ a 50 gallon one like it. He was gone by the time Nina came so we could go to dim sum in Pinole and he sent me an estimate for the replacement by a conventional water heater w/ details about what would be done. I wrote him back saying, 'Let's do it!'. The next morning I got a call from him saying they had time and the water heater in stock, was I available? Well, I didn't hear the phone because Thursdays are when the trash/recycling/compost trucks come and I put in earplugs so I won't hear them. By the time I heard the message they had booked another appointment so we scheduled an appointment for this morning at (gasp) 8:00. Last night I moved the car out of the garage and parked it on the street so it would be out of the way. I managed to wake up this morning at 7:44, threw on clothes and was prepared to let the technician in when he arrived exactly at 8:00. The technician was Chan and he was sweet, young, helpful and capable. He explained to me what he was going to be doing and I went back to sleep while he worked. He worked carefully and efficiently and was finished before noon. He was very careful, putting down a drop cloth to walk on even through the garage. Before he left he had me run the water in the bathtub to get the air out of the line. He asked me how I preferred to pay and I decided to write a check rather than use a credit card and that's what I did. When he left he told me to call them if there were any problems and I assured him I would. Val recommended replacing the water heater like for like rather than getting a heat pump because the expense would have been considerably higher. He didn't say it, but my thought is that at my age it's just not worth the extra expense. My experience all around was excellent.