This is about the parent company, not the local office. When you ask for information about rates on one of their web pages, like why are the historical rates of return quite a bit lower than the current rate, no one could answer the question, and no one knew where any managers were, so they shined me on with "A manager will call you within 48 hours." After 48 hours, no call. I called and they said, "Well, managers don't call people on the phone." So they're dishonest and ignorant. Then they put me on hold for a long time. Are these the traits of people where you want to keep your money? It also takes really long for them to say "I don't... read full review
February 2023
I want to start by apologizing to any of the employees of this local office who actually try to help their clients. This is about the parent company and how they do business. I picked this location because Yelp doesn't seem to have a way to review the larger company, and this one is close to where my mother lived.My mother died in early December of 2022. It is now late February 2023. I have wrapped up the necessary business with all of my mother's other financial institutions - pensions, annuities, investment accounts, mutual funds, and banks - except for TIAA-CREF. Why? Because they make it really, really hard for you to get your money out of their sticky little... read full review
June 2019
Be on your guard. A hacker has gotten into my Facebook page & one of my email accounts. --Glenn G. Dahlem
This is about the parent company, not the local office. When you ask for information about rates on one of their web pages, like why are the historical rates of return quite a bit lower than the current rate, no one could answer the question, and no one knew where any managers were, so they shined me on with "A manager will call you within 48 hours." After 48 hours, no call. I called and they said, "Well, managers don't call people on the phone." So they're dishonest and ignorant. Then they put me on hold for a long time. Are these the traits of people where you want to keep your money? It also takes really long for them to say "I don't... read full review
I want to start by apologizing to any of the employees of this local office who actually try to help their clients. This is about the parent company and how they do business. I picked this location because Yelp doesn't seem to have a way to review the larger company, and this one is close to where my mother lived.My mother died in early December of 2022. It is now late February 2023. I have wrapped up the necessary business with all of my mother's other financial institutions - pensions, annuities, investment accounts, mutual funds, and banks - except for TIAA-CREF. Why? Because they make it really, really hard for you to get your money out of their sticky little... read full review
Be on your guard. A hacker has gotten into my Facebook page & one of my email accounts. --Glenn G. Dahlem