Optical Center | Kaiser Permanente Walnut Creek Medical Center

Optical Center at Kaiser Permanente Walnut Creek Medical Center offers a streamlined experience for eye exams and eyewear purchases. Many patients appreciate the efficiency of the appointment scheduling process, with options available as soon as the next day. Appointments are typically kept on time, making visits quick and straightforward. However, some patients have raised concerns regarding their experiences with vaccinations. A particular incident involved a mix-up where a patient received a Covid shot instead of just the flu shot they requested. This situation highlighted the need for staff to double-check patient requests to avoid confusion and ensure consent. On a positive note, the staff in various departments, including optometry, blood testing, and pharmacy, are often described as friendly and helpful. One visitor shared their relief when pharmacy staff provided an emergency medication refill while they were away from home, demonstrating the commitment to patient care. While parking can be challenging at the facility, with narrow spots and limited availability, the overall sentiment reflects a dedication to patient satisfaction and quality service.