Kaiser Permanente: Grossman Richard MD

Although it is cold and flu and Covid season the pharmacy does its best on getting your prescriptions in and processed and getting you out that is a huge plus for me especially when you don't feel well

I had went to the ER here because I had called the advice Nurse about my medical issue, and she told me she was gonna put me on hold to ask the ER Nurse if I needed to go in. She took me off of hold and the said I needed to go in that night for sure. This was on 12/24/2023. I got there, at around 6:30pm, a lot of other stuff went wrong but I mainly wanted to talk about how I had a very bad allergic reaction to the antibiotics in the IV and my heart rate elevated to 150bpm just by laying there. All that is fine because we both didn't know that I was going to be allergic, the problem is they pumped Benadryl in my IV and told me it was gonna make me drowsy. After the... read full review

My Kaiser tech representative made it easy to make my selections as intended for resetting my KP password on my KP! Andido assured me that I had her attention before and after advising me in certain where to continue with unlocking my KP account because to many attempts had been made to sign in plus I found out I didn't need to sign in to My Doctor Online App on my IPhone because it's the wrong App plus it's not a Kaiser App at all which means it's the wrong one and I have now reset my password so I can go to KP to sign in to reschedule my appointment for next week. Andido was good to me and showed empathy, respect, kindness and peace of mind in a... read full review