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Reviews for John Muir Health Outpatient Center
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John Muir Health Outpatient Center
1450 Treat Blvd, Walnut Creek
Directions Call Website Suggest an Edit
1450 Treat Blvd, Walnut Creek
Directions Call Website Suggest an Edit
I have tried at least 5 different phone numbers, and spent 5 hours over 2 days to get connected to Dr. Sevilla’s to get a lab order sent for my mom. No connection between departments, offices…. Still no luck getting any help. Im going in person. EXTREMELY FRUSTRATING!!! Rating 0
I have spent 2 days trying to get a list of MFTs and have gotten the run around. Like a list of providers is a secret? With the importance of mental health, not to have a list of providers readily available is incompetent
Two stars for the resident I saw and actually got stuff done. This is not a place to go if you have more than one ongoing health issues. Actually, probably better if you just need one off physicals or something. There is no continuity of care. If you want to see the same person for the duration of their residency, expect two month long waits for any type of appointment and they’ll have no idea who you are when you get there and you’ll have to summarize all your past visits for them to stay on track with care.
The front desk is 50/50. The clinic manager will find any way possible to make your complaint a YOU problem. She doesn’t listen, only waits... read full review