Reviews for Change Home Mortgage | Lan Tran - Loan Officer
Write a reviewFrom Change Home Mortgage | Lan Tran - Loan Officer
Hours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: 9AM - 6PM
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Google: 5/5 Facebook: 5/5Change Home Mortgage | Lan Tran - Loan Officer
1475 N Broadway #400, Walnut Creek
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Lan was very informative, kind, patient, understanding, and provided the best service a first time home buyer could have. If there were any questions I had Lan would answer them with the utmost professionalism and politeness. She helped me go through the loan process with ease. I would definitely recommend her to anyone looking to purchase a home.
Lan did a great job with my recent loan. She really helped me navigate through the loan process. She made it a very comfortable process. I felt that she had my back throughout, and helped explain what was happening and why. I appreciated that help.Thanks, Lan!
Lan made the nerve-wrecking process of getting approved for a mortgage very smooth and painless. She walked my husband and I through each step thoroughly and made us feel at ease when we had no clue what we were doing. We were in constant communication and she was super responsive when any questions came up. She even let us know when she may not be reachable because she would be at her kids’ sports game because she knew we were so nervous. She is so sweet and thoughtful and sent us a house warming gift and cards during the holidays. She still checks in with us after over a year of helping us get into our home we love so much and are so grateful for. I recommend her...read full review