“They took great care of our beloved dog Rocky even though we lost him, they even helped us with Rocky's cremation.“
“The current vets are very knowledgeable and the supporting staff very competent and always kind and helpful! I’m also happy that the new owner kept the same staff!“
“I have an appointment coming up so I can't comment on the doctor, but I must say the receptionists were very kind.“
“Very good dr they care about your pet and take very good care of them they love them as much as you Great People Great Staff“
“Dr. Boyd and his amazing team at Animal Care Hospital are truly the best! They helped us and our beloved pet they a rough time, they ALL really care ?? Thank you so much!?“
“My mom was worried about her horse coughing so she called the vet. The vet was all about saying her trips by doing things today instead of coming back a bunch of times. All of our questions were answered and the price was fair.“
“The people working there treated me with respect and seem to care when I had to put my Tita down.“
“They took very good care of my dog Pope after a previous Veterinarian did a poor job of not stitching up my dogs open wound. This place took extra special care of my dog and made sure I understand home care and follow up visits. It's extremely clean. The staff is friendly and caring. I highly recommend it here.“
“Jessica is amazing! We go here for all our dog needs because of her! Great customer service! Look no further come here and talk to Jessica :)“
“Overall the experience was fine, the goal was to get my dog spayed, she's spayed and doesn't seem to have developed any complications. They were able to get me on the calendar when other vets in the area are booked months in advance. Definitely be prepared to wait. Drop off was at 8:30, signed her in and asked if I needed to fill out any paperwork, I was told they would be right with me.I waited for about 20 min before being given the forms to fill out. And then another 10 before they took her to the back. So I ended up being late for work. Which I understand they're busy, just a heads up to plan accordingly and be prepared to wait.<br><br>My dog was in heat so of course there is an extra charge for that.<br>$350 spay + $145 additional. ?<br><br>They did the surgery quickly and also found a couple foxtails one in each ear so the vet removed them. An additional $38 charge. Which I'm glad she removed them, but I thought the additional charge was a little steep.<br><br>Also had her microchipped.<br><br>Post surgery care is lacking. I haven't received any calls from the office to inquire how she's doing. The post surgery instructions say to call 5 days after the procedure. Which was a Monday and they're closed. I left a voicemail that I was calling per instructions and my call back number and haven't heard back.<br><br>I'm used to getting a call the next day to make sure they've gone to bathroom and started eating and drinking again. And the usual questions. Is the incision looking okay? Not opening or having any drainage. But I guess they figure if you don't call them then everything is fine.“
“The staff always greets me and my fur baby with such great welcome and I’ve never had to wait long. The office is always clean too. Awesome animal hospital ?“
“My fur babies are difficult they hate going to the Vet but Michelle takes the time to comfort them and makes the visits easy for them“
“Your front desk when you first walk in they are amazing gals that work for you and I even love the vet. I love coming here. It is the best establishment I’ve been to and I’ve been to many in the high desert. I appreciate everyone that works for you and is amazing and it’s Amazing that you’ve got the best employees in the world!“
“Today we had to put our Daisy down, but the doctor's decided to do a life saving surgery on her. The surgery was done Complimentary from Hesperia Animal Hospital. Words can't not express the gratitude we have for these men ?. THANK YOU SO MUCH“
“The workers there are all great...it was a very quick visit...they got me and my Daisy in and out in less than:15 minutes (she got 2 shots). My Daisy was very happy.“
“I have been living in the high desert for 21 years and I have always had several pets. However, I have never been able to find a good vet up here. I recently decided to try Bear Valley Hospital because my cat, Colby, developed a cough and did not want to return other bad vet clinics that I used in the past. I was pleasantly surprised at how caring and welcoming the staff is and Dr. Anderson was excellent!!! She definitely cares about her animal patients. She provided me with detailed information on my cat's condition and provided me with many options for care at a reasonable cost. I am very excited that I finally have a safe, caring, competent place to take my fur babies when they need help. Thank you Bear Valley Hospital and Dr. Anderson! :)“
“My fiance and I brought our cat there after he was attacked by a dog at some 1am in the morning. They were super professional, empathic and very efficient as the next closest 24 hr vetx was all the way in rancho... they took care of our fur baby and put him out of his pain. R.i.p. Jagger and thank you and your team for accommodating our family at the late hours of the morning.“