Rayne of Ventura

Rayne of Ventura is a business that provides services related to water systems. Their receptionists are generally friendly and efficient, although there have been some complaints about the quality of customer service provided by some employees. They offer appointments for their services, with technicians who are knowledgeable and professional. For example, Paulino provided excellent service by fixing a soft water system and making a Rayne RO system functional again. He kept the customer informed and answered their questions patiently. The business has also provided help over the phone, with employees like Carolyn going the extra mile to solve simple issues. Carolyn listened to a customer's problem, found a solution within 20 minutes, and emailed a PDF manual to the customer to help them reset their machine. In addition, Rayne of Ventura has delivery drivers like Andrew who are praised for their professionalism and work ethic. One customer expressed satisfaction with Andrew's service and encouraged him to keep up the good work. Overall, Rayne of Ventura provides reliable and professional services for water systems, with some standout employees who have provided excellent customer service. However, there is room for improvement in their customer service, particularly with some receptionists.