Dr Murphy is such a great doctor, he is smart, and takes the time to go over every detail with his patients about there health. He is one of the very best doctors I've ever been to. Would not change to another doctor when I have the best around. His staff is also very professional and helpful. Great office... Identity medical group #1
December 2022
Dr. Murphy is awesome, but the new computer system they are using makes it virtually impossible to get ahold of anyone or make an appointment. It always says the line is busy, and there is no option to talk to an operator.
October 2022
I am extremely disappointed in the staffs workflow. I have called over four times on different days, and no one has been able to provide me help. I have been told each time that I would get a call back with no call back. I would like the office manager to contact me to resolve this issue. Or I will be canceling my next appointment, and finding a new doctor. It would be a shame because I do like the doctor and the nurse practitioner but the staff is spoiling this experience.Update:5th try was a success.
Dr Murphy is such a great doctor, he is smart, and takes the time to go over every detail with his patients about there health. He is one of the very best doctors I've ever been to. Would not change to another doctor when I have the best around. His staff is also very professional and helpful. Great office... Identity medical group #1
Dr. Murphy is awesome, but the new computer system they are using makes it virtually impossible to get ahold of anyone or make an appointment. It always says the line is busy, and there is no option to talk to an operator.
I am extremely disappointed in the staffs workflow. I have called over four times on different days, and no one has been able to provide me help. I have been told each time that I would get a call back with no call back. I would like the office manager to contact me to resolve this issue. Or I will be canceling my next appointment, and finding a new doctor. It would be a shame because I do like the doctor and the nurse practitioner but the staff is spoiling this experience.Update:5th try was a success.