Reviews for American Leak Detection - Veteran Owned
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 8PM
Saturday: ClosedSunday: Closed
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accepts credit cards
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American Leak Detection - Veteran Owned
2175 Goodyear Ave #102, Ventura
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Upon the recommendation of a plumber, I hired American Leak Detection to find the source of my gas leak. I explained the urgency of the situation, and the office manager was willing to squeeze me into the schedule sooner. Andy with American leak detection arrived on a Monday morning to evaluate the gas pipes. He found where the highest concentration of gas was located, but unfortunately, given the fact that the pipes are submerged in concrete, I needed to arrange to have another gas pipe installed. Here is what I appreciate about this company: (1) they were very honest about their prices, which included the price of the helium used to detect the leak (total $680- $300 of which was for the helium) [other companies left the helium or hydrogen combination off of their estimates], 2) the evaluation was completed in a timely manner- Andy arrived as scheduled and was thorough in his evaluation. While the service was an unfortunate necessity, I appreciated the comprehensive evaluation- particularly the photos included in the assessment and the use of spray paint to identify gas entry points.
INITIAL SET UP I thought I'd have to wait a while before they came to my house, but to my great surprise, they were able to come out within 2 days. They got here on time. No kidding! THE DETECTION They got the detection done quickly and amazingly accurately - found a leak, under concrete, in my irrigation system. I stressed out because now I had to find a plumber that I could trust. THE FIX Very fortunately, for my peace of mind, they have a plumber that fixed the leak quickly and did a great job. Cleaned up, Can't really ask for much more. The plumber actually called me on the second day to let me know he'd be a little late due to traffic. That is a rare thing for a contractor to do. Very considerate and impressive. PRICING The initial detection price is VERY reasonable and as I said above, accurate. The repair cost was reasonable as well. They gave me a range on the leak repair, because you never know what you'll find right? So they charged me the low end of the estimate. Again, rare right? OFFICE MANAGER Also, I called and spoke to their office manager and she was SO VERY COMPETENT. I barely had to ask her any questions, because she answered all of my concerns. Loved it. NO DOUBTS I hope I never have another leak, but if I do, there is no doubt that I will call American Leak Detection. THEY WILL TAKE CARE OF YOU DURING THE WHOLE PROCESS - PEACE OF MIND If you call anyone else, you will say to yourself, I shoulda called American Leak Detection because of that review.
We noticed some discoloring on baseboard on wall on other side of shower and discovered water damage behind the baseboard. We contacted ServPro and they recommended ALD as the first specialist to contact to determine where the leak was coming from. Greg, owner of ALD-Ventura/Santa Barbara was able to come out the same day and determine where the leak was coming from and also rule out the shower pan as the culprit.