Northeast Valley Health Corporation (Van Nuys Pediatric Health Center)

Jun 2024

They don't answer the call and I had to go in person (a waste of time) to be told that they no longer have appointments to go to the one in San Fernando. I asked where it is and they told me “in San Fernando” as if that were an address ( I don't know if they search the reception to give a good solution or at least give good complete information)
I was already thinking about changing clinics because the one who saw my child the last time felt very bothersome to him, I wanted to give it a chance but I think it is better to change clinics...

Sep 2023

Where do I start, I usually go to the sun valley location which is amazing, but i had an outbreak rash and decided to go here which was a big mistake. I called for a appt on Friday which i couldn't get one till Saturday over the phone for 10:40 am and then they decided to reschedule me without confirming for 2:20 pm same day. And when I finally talk to the receptionist she wants to send pictures of my rash to a phone number because she can't see them through an email so I suggest using the patient portal to which it worked seemed like they were lacking in training really bad. Then i get an appointment for today at 2:40 i was late by 18 min cause it's difficult to find this place. and when i do the front office lady with red crispy hair is just unbearable no help whatsoever gets in the phone telling the doctor in Spanish that I'm obviously mad. Starts laughing has no compassion at all. The while tjme she's scratching her inner thigh too like damn girl get that checked out..Doctor offers to see me tmrw same time like i have all the time in world i decline because this office on top if everything is super dirty. I couldn't take it cause i was so irritable already cause of the rash. Never coming here again. I will be calling corporate as well.

Aug 2023

I've been with them for 8 years but I'm going to change because they don't give importance to my daughter, everything is normal for the pediatrician. My daughter has ADHD and Dr. Posner gave her a document that makes her vomit and I called and the doctor is always out of the clinic and until now they have not returned my call. Very very sad