Reviews for The PawGround
Write a reviewFrom The PawGround
Hours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 9AM - 7PM
Sunday: 9AM - 7PM
Tips
asian-owned women-owned open to all
Ratings
Google: 4.6/5The PawGround
12508 Magnolia Blvd, Valley Village
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I just wanted to take a moment to share my experience with The PawGround in Valley Village. I have a 3 year old spaniel mix who is the love of our life. He’s super playful and friendly. We found the PawGround from another friend of ours and they spoke so highly of it that we thought we should try it out too. We have now been going there for about 5-6 months now and we are so happy with them! The service is so exceptional. The entire staff is so friendly and kind. Everyone always answers any questions I have. Most importantly my dog is so happy there, he runs in through the doors and jumps up to greet the staff. I get photos of him playing with the other pups. They took him...read full review
It really upsets me that I have to write a one star review for a local business. Unfortunately, this business is non-accommodating and maybe is Miss advertising that they do daycare I'm very well aware that the dog should have all his records and his rabies shots and everything that he has which I do have and I have everything up-to-date as of this morning. Today is Monday, 29 January I came to drop my dog off Who is 14 years old reason being my house is getting painted right now. I've been trying to drop him off for days but nobody calls back. No one returns phone calls or any kind of customer service here except that Alicia did call me back once I wrote this review,...read full review
The staff here is very friendly and attentive. Took my dog here for daycare and also boarding and everything worked out great. I had some concerns but not only did they go out of their way to alleviate my concerns, but ensured that none of them were issues during my dog's stay. The communication was proactive and first rate. I definitely recommend The PawGround.