“My experience with Hearing Services was excellent. The office receptionist was very pleasant and Dr. Denise Martin was very professional and thorough in explaining my condition. I felt that I was given a very good evaluation.“
“Every ER has it's wait times and with all the nasty cold and coughs going around me daughter and I visited twice in one week. Every staff member was compassionate and committed to helping us both feel better and discharged as soon as possible. Thanks Sutter!“
“Pro: usually short wait in cue line, free parking, public restrooms nearby, pharmacy on site.
Con: the appt email said to go checkin at 1 counter but when went there they said to go checkin at different counter. Earliest physical appt was 8:30am, I'd be interested in earlier times or weekend times if were available similar to lab hours. Doctors occasionally prescribe over the counter medicines but even as over the counter kaiser won't just mail them to you like your other prescriptions so maybe it'd be better if there was a notice next to when over the counter meds get prescribed that just says "go to any pharmacy out of pocket" or something.“
“I wish I could give more stars...... I am not sure if one has to be a Kaiser member to use this center or not, but after hearing horrid things about this place I decided to check it out for my self since my policy offered financial insentive if I use this facility. I wanted to see for myself before I went ahead and forgo the $$ and take a pass on the financial insentive.... The reviews I have heard were SO WRONG!! I have had nothing but exceptional service. The entire staff is very friendly and I truly get a feeling that they actually care about me! I feel the financial insentive was just an added bonus to the great service and care I recieved and continue to receive at this facility. I even got my friend to transfer to the Hearing aid center and she has been happy there as well. ...“