Top notch customer service from start to finish, from the office staff to the roadside technician. Great real time updates and follow up communication by text. The whole experience was so smooth and easy. Absolutely recommend this well run company.
May 2024
I placed a call to George's towing yesterday evening. I spoke with the owner and advised him that I needed a a car towed from my property. I asked him what was the preference of payment. He stated credit card or cash. This morning Eric came to tow the car. He was both professional and courteous. When it came time for payment, I presented my credit card. He explained there was a 3% charge. I was dismayed as the owner never shared this information. If he had, I most certainly would have made the cash available. As a business owner , it is imperative that information such as this be relayed to the consumer. Otherwise, it gives the appearance of deception.
March 2024
Great Service and definitely deserve 5 stars….I had the pleasure of a polite man name Fernando…He was patient kind explained the whole process so that it was very easy for me to understand….the ride was smooth and didnt feel uncomfortable…Hes really cool and the company is very lucky to have him…Thanks Fernando
Top notch customer service from start to finish, from the office staff to the roadside technician. Great real time updates and follow up communication by text. The whole experience was so smooth and easy. Absolutely recommend this well run company.
I placed a call to George's towing yesterday evening. I spoke with the owner and advised him that I needed a a car towed from my property. I asked him what was the preference of payment. He stated credit card or cash. This morning Eric came to tow the car. He was both professional and courteous. When it came time for payment, I presented my credit card. He explained there was a 3% charge. I was dismayed as the owner never shared this information. If he had, I most certainly would have made the cash available. As a business owner , it is imperative that information such as this be relayed to the consumer. Otherwise, it gives the appearance of deception.
Great Service and definitely deserve 5 stars….I had the pleasure of a polite man name Fernando…He was patient kind explained the whole process so that it was very easy for me to understand….the ride was smooth and didnt feel uncomfortable…Hes really cool and the company is very lucky to have him…Thanks Fernando