The place was amazing they helped me troubleshoot my RV on the phone. We were able to get it fixed so I could still leave on time for my trip. I will be using this shop in the future if I'm in the area
September 2023
I literally just hung up the phone with this company, and I had to take a minute to give them a review in a world where customer service can be lacking. They took the time to give me their best estimate over the phone without brushing me off or rushing me through a few questions. They were completely honest and transparent. As most companies that are worth their weight in gold, they are a little booked up. It's hard to find knowledgeable people that want to work nowadays so they're a little short staffed. Again, I appreciate that honesty and telling me that their wait time is kind of long. With that being said, they even gave me a referral to another company... read full review
August 2022
Our brand new coach suffered damage as a result of another driver's carelessness. The good news is that we found Elite Coach Works (formally Final Touch Coach Works)! Joel, the owner, came to us to get us an estimate. They did a terrific job of repairing the damage and working with our warranties to resolve any manufacturing issues. Miguel has been wonderful and has been great at insuring that our coach was ready when we need it. We highly recommend Elite Coach Works.
The place was amazing they helped me troubleshoot my RV on the phone. We were able to get it fixed so I could still leave on time for my trip. I will be using this shop in the future if I'm in the area
I literally just hung up the phone with this company, and I had to take a minute to give them a review in a world where customer service can be lacking. They took the time to give me their best estimate over the phone without brushing me off or rushing me through a few questions. They were completely honest and transparent. As most companies that are worth their weight in gold, they are a little booked up. It's hard to find knowledgeable people that want to work nowadays so they're a little short staffed. Again, I appreciate that honesty and telling me that their wait time is kind of long. With that being said, they even gave me a referral to another company... read full review
Our brand new coach suffered damage as a result of another driver's carelessness. The good news is that we found Elite Coach Works (formally Final Touch Coach Works)! Joel, the owner, came to us to get us an estimate. They did a terrific job of repairing the damage and working with our warranties to resolve any manufacturing issues. Miguel has been wonderful and has been great at insuring that our coach was ready when we need it. We highly recommend Elite Coach Works.