BenaCare Medical Center

Nov 2023

Office staff tells you different things depending on who you talk to. Ashley just hung up on me after I asked to speak to someone else regarding a referral request.I asked Dr Benavidez for a referral to a dermatologist for concerns I was having and he said no. I’ve never heard of such a thing. Why can’t I get care? I don’t understand.

Jan 2023

Unorganized. I booked an appointment and couldn't get in until a month later, and they called and canceled it on me last minute and reschedule one of my appointments for another 2 weeks. So unprofessional. They want to charge me for some paperwork I need done and quoted me 30$ and when they call to canceled I asked about it to make sure that quote remain the same. They were going to quote be 60$ I was so upset at this point and correct the front desk of their quote and they finally said 30$ again. So unprofessional.

Sep 2022

I hate to leave this review because I really do like Dr. Benavides. Unfortunately, his staff and the general management of the office is unacceptable. The front desk people are very rude and treat you as a disturbance. It is impossible to get an appointment with the Dr. And when you opt to go with someone else, they schedule you out weeks later, call the day before to confirm your appointment, and then call the day of the appointment to cancel on you. This has not only happened to me several times, but on scheduled appointments for my husband as well. It's bad enough to wait weeks for an appointment, but to then cancel day of, after modifying your day to get in on time,...read full review