“I'm an out-of-towner whose iPhone battery has been a nightmare. At my appointment, Eric advised a simpler solution that was 25% of the original (reasonable) estimate, and he said I could call on Monday if I want the original ask, discounted by today's expense, so how can you beat that? Moreover, I admire Eric's physical setup, his customer service skills, the way he works, and how he explained to me what he was doing and why. This was a genuine five star experience, thank you, Eric!“
“I'm an out-of-towner whose iPhone battery has been a nightmare. At my appointment, Eric advised a simpler solution that was 25% of the original (reasonable) estimate, and he said I could call on Monday if I want the original ask, discounted by today's expense, so how can you beat that? Moreover, I admire Eric's physical setup, his customer service skills, the way he works, and how he explained to me what he was doing and why. This was a genuine five star experience, thank you, Eric!“