I booked a cleaning service thru Krystal Clear Cleaning and thought all was good up until cleaning day. That morning I got a text from the cleaner explaining that she would be about an hour late. No problem. About an hour later, I get a phone call from the main office asking if I would be okay paying for the cleaner's gas to get to my house (it's about an 18 mile drive from where the cleaner lived to where my house is located). I explained that I would not be willing to pay for the gas since it was never mentioned in my original quote and that she was asking for this extra charge on the day of my cleaning. To make a long story short, the lady refused to drive... read full review
June 2021
Pros: very responsive and reliable! Awesome they take online payment as well! Great cleaning done overall. Cons: very expensive for the area -- Bay Area prices. Cleaner scratched my shower door and now landlord is taking out of deposit :(
June 2021
First time using Krystal's cleaning and I was very impressed. Sheryl did an awesome job, when I walked in my home it smelled like a very clean home. Thanks Kristal Clear.
I booked a cleaning service thru Krystal Clear Cleaning and thought all was good up until cleaning day. That morning I got a text from the cleaner explaining that she would be about an hour late. No problem. About an hour later, I get a phone call from the main office asking if I would be okay paying for the cleaner's gas to get to my house (it's about an 18 mile drive from where the cleaner lived to where my house is located). I explained that I would not be willing to pay for the gas since it was never mentioned in my original quote and that she was asking for this extra charge on the day of my cleaning. To make a long story short, the lady refused to drive... read full review
Pros: very responsive and reliable! Awesome they take online payment as well! Great cleaning done overall. Cons: very expensive for the area -- Bay Area prices. Cleaner scratched my shower door and now landlord is taking out of deposit :(
First time using Krystal's cleaning and I was very impressed. Sheryl did an awesome job, when I walked in my home it smelled like a very clean home. Thanks Kristal Clear.