Home Health Care in Tustin

“Derek is awesome!!! As an attorney I face people that just want to sell you. Derek truly looks for the perfect fit. I can only imagine how important these qualities are when dealing with a loved one! Derek will help you - all at no cost to the client!!!“

“Magic Touch Homecare was an extremely critical part of the home hospice team that cared for our father in his final days. The manager and two caregivers were all very professional, empathetic and caring in working with the family. The needs of our father, and ourselves, were carefully responded to with great efficiency. All homecare services were provided including meal preparation, patient feeding, patient comfort, and home cleaning. We would highly recommend Magic Touch to anyone who will be dealing with a similar end of life process. Thom and Steve Anderson.“

“This review is for home health care Caseworkers, Carmen and Brian. My dad had knee surgery and it has been a roller coaster since then. First, I was told by his surgeons office my dad was supposed to get a nurse visit along with PT. I spoke with Brian at Green Meadows. He listened to me and my Concerns. He helped me in trying to Look for the authorization as to why the surgeons office has it, but Green Meadows doesn't. With him I felt I was being heard. Two days later after going back-and-forth I spoke with someone else when I requested to speak to a manager at the surgeons office. I was then told that there was never an authorization for the nurse visit even though someone else told me there was. The office gave me the wrong information which I proceeded to let this person know of the Mess and stress this has caused for the past two days. I then called Brian to let him know what has happened. He was very kind and understood. I thanked him for all his help. Second incident, The same week. After taking my mom to her doctors appointment while I was out to dinner I get a frantic call from my stepmom. She then informed me that the PT that was supposed to come that day (which would have been the 2nd visit) will not be coming due to the authorization for PT being canceled. Not knowing why I call Brian. I explain the situation and then I spoke with Carmen. She informed me that she's aware of the issue. she is looking into it and she will help us. This happened on a Friday evening. Monday came. I took my dad to the doctors. Guess what the doctor said oh he doesn't need at home PT anymore. Needless to say my family and I were very frustrated. I want to point out that not once from any of the interactions that I had with Brian or Carmen did I feel like they did not care. It's stuck in my mind with Carmen said no I won't leave him hanging like this. I am very grateful and appreciative for their help. As well as their understanding and taking the initiative. I will always be grateful to both of them. Thank you Brian and Carmen from the bottom of my heart“