Consumer Services Roofing

May 2024

We had received a letter from our insurance company saying that they were not going to renew our homeowner's policy due to the condition of our roof. We got bids from 3 roofing contractors to bring our roof back to good condition. We selected Consumer Services Roofing. When I met Luis, I enjoyed his professional attitude and discussing his experience in the roofing industry. Luis gave us a competitive bid for our project. They worked our project into their schedule within a few weeks of us accepting their bid. Our job was completed within a week of starting. They power washed entire roof which removed algae from tile areas of our roof that insurance company called out in their letter of non-renewal. They recoated low slope sections of our roof with Silicone coating. They replaced and painted a substantial amount of facia that need replacement. They also repaired other wood damage and drainage issues of our roof. Miguel who was overseeing the job did a great job. Cleanup after the project was well done. Luis also wrote a "Roof Condition Report" after the work was done, that was useful in submitting to insurance company. Overall, the job was well done, our roof is now in great condition and our insurance company has chosen to renew our homeowner's policy. Thank you, Luis and your team, at Consumer Services Roofing.

Feb 2024

We were referred to Luis by a family member who uses CSR for many big complex projects for the property management company she works for. I specifically asked for a recommendation for an honest and professional roofer, and not only did Luis meet those characteristics, he went far and beyond in his professionalism and attention to detail with our roofing project on our home. He thoroughly discussed our material options with us and also gave us a great and permanent design solution to a flat roof where water was ponding. He graciously included some extra touches, at no cost, that were functionally needed but absent on our old roof, and others that just made the roof better than what we were expecting! He is very competitively priced being a fully licensed/insured contractor and delivers an absolutely high quality product with great professionalism through and through. His communication and responsiveness are just top notch, something that is unfortunately being lost these days. While there is still a small detail to handle on my job, I am so impressed with his company's work that I am posting my review now, knowing full well he is going to come through and take care of it for us. He is definitely a diamond in the contractor industry!

Jan 2024

Getting a new roof is never an easy project. Deciding what type of material and finding a roofer within your price range can be quite challenging. That is why I felt I was so fortunate to meet Luis and use Consumer Services. I got a number of bids and felt that he was the most competitive with what he offered. Luis is very knowledgeable and has been in the industry for over 25 years and his experience shows. I was amazed at how quickly his team was able to strip, repair, and then replace my old roof. Throughout the whole process Luis kept me informed of what was happening even if he wasn't onsite that day. His crew never stopped working. The only thing that temporarily slowed them down was rain on one day. I was concerned because they had just taken the roof off and it was exposed but his employees stayed up there even after dark putting tarp down so it wouldn't get wet. Luis will take care of everything in the process even getting all of the necessary permits and meeting with the inspectors. This will probably be the last roof I have to replace but if you are in the market for a roofer, please include Luis in your search. He is professional, competively priced, and has a great crew. In fact, he did such a good job that two of my neighbors also had him replace their roofs.