Monte Vista Small Animal Hospital

Monte Vista Small Animal Hospital in Turlock, CA provides comprehensive veterinary care for pets of all kinds. Their experienced team of veterinarians offers a wide range of services, from routine check-ups and vaccinations to complex procedures like surgery, oncology, acupuncture, and cold laser therapy. They take special care of avian and exotic animal companions as well. Clients praise the hospital's friendly and professional staff, who have been very caring, especially during difficult times like having to put a beloved pet down. One reviewer was grateful for the compassionate support provided by staff members Hailey and Ian on that emotional day. However, another client felt one of the veterinarians seemed rude and abrupt, walking away before they could ask questions. The hospital recently changed ownership and implemented a new policy of charging a $25 fee for canceled or rescheduled appointments with less than 24 hours' notice. While one customer understood the reasoning behind this rule, they felt the policy should allow for some flexibility in cases of genuine emergency or illness. This reviewer was unhappy about being charged the fee when they were clearly too sick to come in. Despite this policy change, the hospital still receives positive feedback, with one client sharing their cat was seen the same day they called and the problem was quickly resolved. Overall, Monte Vista Small Animal Hospital is described as providing high-quality veterinary care for pets in a caring environment.