Reviews for Truckee-Tahoe Pet Lodge
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Hours
Monday: 7:30AM - 6PM
Tuesday: 7:30AM - 6PM
Wednesday: 7:30AM - 6PM
Thursday: 7:30AM - 6PM
Friday: 7:30AM - 7:30PM
Saturday: 7:30AM - 6PM
Sunday: 7:30AM - 6PM
Tips
open to all
Ratings
Google: 4.7/5 Facebook: 4/5 BBB: A+Truckee-Tahoe Pet Lodge
10960 W River St # 106E, Truckee
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Truckee-Tahoe Pet Lodge is a premier pet care facility that offers a range of services to ensure the wellbeing of your furry family members. From all-suite dog and cat boarding to exciting doggie daycare and professional pet grooming and spa services, the lodge provides a home-away-from-home experience for pets. Customers have praised the staff's attentiveness and the comfortable suites, with one reviewer noting that their dog "did really well" and "loved the staff" during its first boarding experience. Another customer shared that their anxious border collie mix was well-cared for and left feeling "mellow and relaxed" after a weekend stay. However, one customer had a concerning experience where their dog lost a significant amount of weight during a month-long stay, leaving them feeling "heartbroken." After reaching out to the staff, the issue was addressed, and the customer was refunded a portion of the stay cost. The lodge has since implemented a new policy to monitor the weight of pets staying longer than seven days to prevent similar situations from occurring. Overall, Truckee-Tahoe Pet Lodge strives to provide exceptional pet care, with most customers reporting positive experiences and the lodge's responsiveness to address any concerns.